Listing Paperwork Management

Creating listing paperwork/agency agreement and them live on MLS and KWLS.

Preparing listing documents (Seller’s Disclosures, Lead-Based Paint Disclosures, HOA documents, etc.)

Listing Schedule Management

Scheduling of open houses

Scheduling of showings on listings

Scheduling home photoshoot (through website or company photographer)

Listing Management

Managing coming soon and active listings on MLS (status change, price change, update on remarks, etc.)

Coordinating offers received on the listing (processing addendum, counter addendum, multiple offer notice, etc.)

Update MLS status as needed

Requesting HUD/Settlement Statement from Title Company

Extract data from sources like ListHub, Zillow, Realtor.com, etc. to create and present weekly seller report

Assist with creating BPO/PVO

Send pre-listing packages as needed

Extract data from sources like ListHub, Zillow, Realtor.com, etc. to create and present weekly seller report

Assist with creating BPO/PVO

Ensure client is entered in Command/CRM with updated contact info

Keep listing checklists up to date

Prepare listing docs

Coordinate staging setup and removal directly with homeowner/stager

Coordinate lockbox key with sellers

Update active and pending listings in a spreadsheet

Call seller when the listing goes live, asking them to watch for the email (text if no answer), letting seller know you will email link to live to list

Maintain correct showing instructions in Showing time

Monitor showings and call agents for feedback

Enter feedback into the system and share with the seller (keep team apprised of showing feedback)

Business Process ManagementOpen Houses

Scheduling of showings on listings

Scheduling home photoshoot (through website or company photographer)

Email sellers with confirmation and what to expect (need to create a template)

Ensure buyer agent receives all info regarding selling features of the home (open house checklist – including seller feedback form)

Advertise open houses in a timely manner on FB

Follow up with agent after the open house to obtain feedback about traffic, comments

Call/email seller to provide feedback regarding the open house

Include open house feedback in the seller’s weekly marketing update

Manage daily and weekly client communications while active

Open House feedback

Weekly marketing updates for active listings

Coordinate Broker’s Open (if applicable)

Paid Ads Report (if applicable)

Completed items from their marketing plan

Activity, view, stats

Once sold, transition file to the transaction coordinator